I. General Terms and Conditions

§1 Basic Provisions

1. The following terms and conditions apply to contracts concluded with us as the provider (Schlummersack GmbH) via the website www.slumbersac.com. Unless otherwise agreed, the inclusion of any terms and conditions used by you is hereby rejected.

2. A consumer within the meaning of these provisions is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities. An entrepreneur is any natural or legal person or a partnership with legal capacity who acts in the exercise of their independent professional or commercial activity when concluding a legal transaction.

§2 Conclusion of the Contract

1. The subject matter of the contract is the sale of goods.

2. By placing a product on our website, we make a binding offer to conclude a contract through the online shopping cart system under the conditions specified in the product description.

3. The contract is concluded through the online shopping cart system as follows:

• The goods intended for purchase are placed in the shopping cart.

• You can access and modify the shopping cart at any time.

• After proceeding to checkout and entering your personal details as well as shipping and payment information, an order summary will be displayed.

• If you use an instant payment system (e.g. PayPal, PayPal Express, Amazon Payments, Sofortüberweisung), you will either be redirected to the order summary page in our online shop or to the website of the payment provider.

• Before submitting the order, you may review, amend, or cancel your order.

• By submitting the order via the button labelled “Order with obligation to pay” (or similar wording), you legally accept the offer, thereby concluding the contract.

1. Requests for quotations are non-binding for you. We will provide a binding offer in text form (e.g. by email), which you may accept within five days unless another period is specified.

2. Order processing and all information required for the conclusion of the contract are transmitted partly automatically by email. You must ensure that the email address provided is correct and capable of receiving emails, particularly that emails are not blocked by spam filters.

§3 Individually Designed Goods

1. You must provide all information, texts, or files required for the customization of goods through the online ordering system or by email immediately after conclusion of the contract.

2. You undertake not to transmit content that infringes third-party rights (particularly copyrights, trademark rights, or naming rights) or violates applicable laws. You shall indemnify us against all claims made by third parties in this regard, including legal costs.

3. We do not check submitted data for accuracy and assume no liability for errors.

§4 Right of Retention and Retention of Title

1. You may only exercise a right of retention insofar as it relates to claims arising from the same contractual relationship.

2. The goods remain our property until full payment of the purchase price has been received.

§5 Warranty

1. Statutory warranty rights apply.

2. As a consumer, you are requested to inspect the goods immediately upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier as soon as possible. Failure to do so does not affect your statutory warranty rights.

3. Any deviation from the objective requirements of the goods shall only be deemed agreed if you were informed of it before submitting your contractual declaration and the deviation was expressly agreed between the parties.

§6 Applicable Law, Place of Performance, Jurisdiction

1. German law applies. For consumers, this choice of law applies only insofar as it does not deprive them of mandatory protections under the law of their country of habitual residence.

2. The place of performance and jurisdiction shall be our registered office, provided you are not a consumer but a merchant, legal entity under public law, or special fund under public law.

3. The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

II. Customer Information

1. Seller Identity

Schlummersack GmbH | slumbersac.com
Hohenstaufenstrasse 2
40547 Düsseldorf
Germany

Phone: +49 54954 0410
Email: service@slumbersac.com

Alternative Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/odr

2. Information on Contract Formation

The technical steps leading to the conclusion of the contract, the conclusion itself, and correction options are governed by the provisions under “Conclusion of the Contract” in our General Terms and Conditions.

3. Contract Language and Storage of Contract Text

3.1 The contract language is German.

3.2 We do not store the complete contract text. Before submitting the order, the contract data may be printed or saved electronically using your browser’s print function. After receipt of the order, the order data, legally required distance-selling information, and these General Terms and Conditions will be sent to you again by email.

3.3 For quotation requests outside the online shopping cart system, all contract data will be sent to you in text form (e.g. by email), which you may print or save electronically.

4. Codes of Conduct

We adhere to the quality criteria of Trusted Shops GmbH.

5. Essential Characteristics of the Goods or Services

The essential characteristics of the goods and/or services can be found in the respective offer.

6. Prices and Payment Terms

1. All prices and shipping costs shown are total prices and include all taxes.

2. Shipping costs are not included in the purchase price unless free shipping is expressly offered.

3. Deliveries outside the European Union may incur additional costs (e.g. customs duties, taxes, transfer fees, or currency exchange fees), which are borne by the customer.

4. Transfer fees or exchange rate fees incurred due to payments initiated outside the EU shall also be borne by the customer.

5. Available payment methods are displayed on the website.

6. Unless otherwise specified, payment is due immediately upon conclusion of the contract.

7. Delivery Conditions

1. Delivery conditions, delivery times, and any restrictions are displayed on the website or within the relevant offer.

2. For consumers, the risk of accidental loss or deterioration of goods passes only upon delivery to the consumer, regardless of whether shipment is insured.

8. Statutory Liability for Defects

Liability for defects is governed by the warranty provisions set out in these General Terms and Conditions.

9. Conditions for Redeeming Voucher Codes

Unless otherwise specified, the following conditions apply to all Schlummersack vouchers, excluding gift vouchers:

• Each voucher may only be redeemed online and once.

• Only one voucher may be redeemed per customer and order.

• Minimum order values must be met where applicable.

• Combination with other vouchers or free gifts is excluded.

• Cash payment and retrospective crediting are excluded.

• Commercial resale of vouchers is prohibited.

• Vouchers cannot be applied to shipping costs, gift vouchers, name embroidery, or discounted items.

10. Promotional Discounts

If returned goods result in the conditions for a granted discount no longer being fulfilled, the full purchase price will be charged for the items that are not returned.